Dokolo, Uganda | A team from the Uganda Revenue Authority (URA) yesterday paid a courtesy visit to the Dokolo Chief Magistrate’s Court in a move aimed at strengthening institutional collaboration and improving service delivery for court users.
The delegation, led by Henry Patrick Ariong, Manager Finance Tax Refunds, and accompanied by Mukisa Anita, Officer Finance Petroleum Refunds, engaged with the Chief Magistrate Grade I, HW Vicent Muzeyi, before conducting a sensitisation session for court users and court staff.
Ariong said the outreach was intended to deepen cooperation between URA and the judiciary while enhancing public awareness on tax refund procedures, particularly in cases of erroneous payments made during court-related transactions and other government services.
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He emphasized that taxpayers should be assured that such errors do not result in financial loss, as refunds can be processed through URA’s online systems without requiring physical travel over long distances.
The URA team also sensitised court staff on the online tax refund application process, expressing confidence that they would support and guide court users who may require assistance in accessing the service.
During the engagement, URA officials commended the Dokolo Chief Magistrate’s Court for its high standards of service delivery and customer care, noting the efficiency demonstrated in handling court users.
HW Vicent Muzeyi welcomed the initiative and appreciated the engagement, reaffirming the court’s commitment to guiding users on proper administrative and legal procedures.
He noted that the delivery of justice extends beyond adjudication, stressing that it begins with ensuring that court users are informed, supported and empowered throughout their interaction with the justice system.
